Great benefits, mid pay, high expectations - Account Manager Grainger Employee Review

3.0
Mar 26, 2025
Recommend
CEO approval
Business Outlook

Pros

The benefits are comprehensive. Good health/dental/vision/life and legal plans. They also utilize spring health for EAP which is easy to use. They have a seller support department to help the sales team. Seller support is a godsend.

Cons

Low pay for the amount of work you’re doing. They expect you to be customer service, sales, project management, and implementation for their VMI and they boast support for these things, but the support is lacking. The VMI team is understaffed, consulting team is knowledgeable but doesn’t want to actually do the nitty gritty parts of their job, and the sourcing team is slow. While they proclaim they are diverse, the account managers seem predominantly white and heterosexual. I have had to listen to a lot of anti-trans rhetoric from coworkers and other sales people during sales meetings. There is a lot of casual bigotry and it’s exhausting. I’ve chosen to stay closeted because of this.

Explore other reviews about Grainger

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Schedules were very flexible! Leadership cared

Cons

It was really exhausting, hot work in the warehouse

4.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent and reasonably priced. They offer a 401k match, BCBS insurance, FSA, HSA, dental, vision, life insurance, and accidental D&D coverage. They also do a 3‑to‑1 match for donations to non‑religious 501(c) organizations. There’s a big emphasis on volunteering, with plenty of opportunities to get involved. The building itself is beautiful, with a free on‑site gym, a coffee shop, real trees in the atrium, a waterfall, and a large cafeteria (though the food can vary). They’re also flexible about which days you come on‑site, depending on the team’s schedule. If I needed to switch a Monday for a Thursday, it was never an issue. My manager was also supportive of remote work on days when the weather made commuting difficult.

Cons

Admins do not get an annual bonus. They're really strict on Overtime, really weird about worrying about mini costs. Like they'll spend 50k on a week-long training but freak out if people want to rent a car while being in town. Can't buy lunch for this 3 hour meeting to cut costs, but we'll drop 10k on this other thing. It's also so unfair that some people get to work remotely and others are forced to come in 3 times a week, for the exact same roles. Every meeting is basically online, so it's just silly and a power trip.

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