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Grand Appliance and TV

Engaged Employer

Grand Appliance and TV reviews

Policies are lackluster and benefits are weak - Sales Associate Grand Appliance and TV Employee Review

3.0
Jul 2, 2024
Sales associate
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule and potential to earn a lot

Cons

Everything is the sales person's fault, no real customer service department, no support from executives, no communication between departments, no notice when policies change

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Grand Appliance and TV Response
1y
Thank you for providing your insights. We’re glad to hear that you appreciate the flexible schedule and the earning potential. We understand your concerns about the lack of a dedicated customer service department, the perception of blame being placed on sales staff, and the issues with communication and policy changes. We take these concerns seriously and are committed to addressing them to improve our support and internal processes.

Explore other reviews about Grand Appliance and TV

5.0
Aug 28, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Love being part of this company. - Coworkers are great to work with. - Very family oriented. - Great culture. - Training is always available.

Cons

- Lack of internal communication causes some hiccups. - PTO policy and health insurance aren't very competitive. - Only 6 holidays paid holidays per year. - Not a lot of team building events throughout the year.

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Grand Appliance and TV Response
1y
Thank you for your feedback! We're glad to hear you're enjoying the culture, coworkers, and training opportunities. We appreciate your input on areas for improvement, especially around communication, PTO, and team-building events. Your suggestion for quarterly all-hands meetings is valuable, and we're considering ways to enhance transparency and collaboration. We’re always working to refine our benefits and processes, and feedback like yours helps guide us. Thanks again for sharing your thoughts—we’re committed to making the company even better!
4.0
Jul 18, 2026
Sales administrative assistant
Recommend
CEO approval
Business Outlook

Pros

Small-company vibes (thought it just got bought by a large private equity company). Staff members in the various all depts seem to put their best in serving the customer. They understand that you're there to do a good job then go home and respect you in that.

Cons

It's a small / medium retailer with a large emphasis on sales, so the jobs available are mostly sales / warehouse gigs. There's not a lot of lateral or vertical moves in the company unless it's in the same dept. However, the managers I've talked to are supportive of lateral moves, there's just not a lot of positions available at any given time due to the size of the company. For the mos

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