not such a good place to work anymore - Senior Manager Grand Lux Cafe Employee Review

2.0
Jul 9, 2022
Recommend
CEO approval
Business Outlook

Pros

As a manager you get a free meal and a free app during your shift. The benefits are good

Cons

The training has went down hill. You are expected to know everything. Even though I know enough and am able to mentor the same respect does not happen back. Your GM's are allowed to retaliate without getting into trouble. You are expected to work 10 hours minimum with NO BREAKS (good luck getting a drink of water) You will deal with hostile guests and become a person that has to break up fights and be put in dangerous situations all the time. You are always under the scope. I personally care about our staff. It is difficult to keep everyone happy though. Especially when other managers are so burnt out from long exhausting hours and don't care for the staff, guests, or the restaurant. It is a constant struggle every day and can really make someone suffer from depression, anxiety, and personality disorders.

Explore other reviews about Grand Lux Cafe

5.0
Jan 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Very flexible hours, room to grow in all departments, guest tips well.

Cons

Of course pay can always be higher.

3.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

pay is pretty good compared to some other places.

Cons

can be disorganized, often short staffed

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