Great co-workers overshadowed by toxic culture and low pay - HR Manager Great Wolf Lodge Employee Review

1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great co-workers and pack members.

Cons

Toxic work culture that pretends to prioritize employees but actually just wants to churn through as many as possible. Benefits are minimal and the HR structure is weird, the majority of responsibilities are on the manager role (job description is 2 pages long) while the director's role is minimal (job description is a one pager). Hourly positions pay wages well below market range which makes it a recruiting revolving door.

Explore other reviews about Great Wolf Lodge

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Everything is amazing and everyone is welcoming

Cons

Their are no negative about this job

2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Other lifeguards are fun to work with, you have the opportunity to make an impact

Cons

Toxic management and leadership/supervisors above you. Inconsistent scheduling, bad staffing, and toxic work environment. If you want to work here, especially don’t get involved with leadership. Do your job, make friends at the same level as you, and go home. I’ve had the displeasure of knowing my managers and supervisors and they are the meanest and fakest people you will ever meet outside of high school. They make it seem like they care about the lifeguards, but when you offer feedback management will not listen. They only see change as necessary if it makes their jobs easier. They talk behind your backs and will hold grudges. I have seen them talk down and talk badly to other lifeguards that are very undeserving of the bad treatment and when it’s pointed out it never changes. Especially if you are a person of color, they will never let you win. Going above and beyond will do nothing but hurt you mentally and emotionally down the line. You should never work a job where you’re not being represented by likeminded people like yourself. I’m so glad I left this job and I feel bad for my peers that still have to deal with the toxic work environment.

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