Prides itself on ‘bringing joy to families’ but brings misery to its employees - Supervisor Great Wolf Lodge Employee Review

1.0
Aug 28, 2021
Recommend
CEO approval
Business Outlook

Pros

Very different day to day. Lots of different departments to learn from. Very nice people just horrible upper management.

Cons

I was offered a sous chef position by the company and went through multiple interviews, chef exams, and menu tasting. All went really well and I was wanted in the position until upper management threw me a 360 and said corporate re evaluated their standards and wanted someone with 15 years minimum experience… They apologized to me for not being able to follow through with what they offered me. I stayed in hopes of a promotion to a manager position but they said I wasn’t ready for it despite doing almost all of the job requirements and not being paid for it. I went to school for F&B got my B.A. at Kendall one of the top Hospitality Schools in the country and have been in this industry for 9 years but nope still not good enough for them. Was also told I needed to delegate and not jump in and help my employees as much which is ridiculous considering 70% of my time there I was filling in for staff that was not there versus true supervision. In my almost year there I never had one sit down review, meeting, critique, or even training.

Explore other reviews about Great Wolf Lodge

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Everything is amazing and everyone is welcoming

Cons

Their are no negative about this job

2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Other lifeguards are fun to work with, you have the opportunity to make an impact

Cons

Toxic management and leadership/supervisors above you. Inconsistent scheduling, bad staffing, and toxic work environment. If you want to work here, especially don’t get involved with leadership. Do your job, make friends at the same level as you, and go home. I’ve had the displeasure of knowing my managers and supervisors and they are the meanest and fakest people you will ever meet outside of high school. They make it seem like they care about the lifeguards, but when you offer feedback management will not listen. They only see change as necessary if it makes their jobs easier. They talk behind your backs and will hold grudges. I have seen them talk down and talk badly to other lifeguards that are very undeserving of the bad treatment and when it’s pointed out it never changes. Especially if you are a person of color, they will never let you win. Going above and beyond will do nothing but hurt you mentally and emotionally down the line. You should never work a job where you’re not being represented by likeminded people like yourself. I’m so glad I left this job and I feel bad for my peers that still have to deal with the toxic work environment.

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