Vista Equity has met it's match with this one! - Anonymous employee Greenway Health Employee Review

1.0
May 31, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A perfect first job with the only qualification required is passing an IQ/Personality test. The pay is nothing to brag about but beats slinging burgers in fast food. Two of the software products sold and supported are top notch, Intergy and Success. At one time, the pride of representing quality products was reflected in employee attitudes. Prior to Vista Equity purchasing our companies, we were valued as employees. The pros are that the few remaining staff with more than a few years tenure can reflect on the good times.

Cons

Vista got scammed to the tune of $644m into thinking that Primesuite was a solid, state of the art product and put all their resources into that bucket while ignoring the stable products. Customers have left in legions, hundreds of employees have been fired or haven't found other jobs yet. Moral is beyond low and Vista has too much pride to admit it overpaid for a disaster of a software and move on. Customers hate it, support can't keep it running and developers laugh at the challenge to make it work without a complete re-write. Meanwhile, talented staff are fired, replaced by unskilled lower paid kids and sales people are churned every quarter for not being able to sell. It's a vicious cycle that has no end and employees are simply easily replaced commodities, evidenced by constant churning. The combination of disgruntled employees, fueled by angry customers and lack of sales based on inexperienced staff and bad market reputation is fueling this death spiral.

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Greenway Health Response
10y
Thanks for your review. Greenway Health's in-depth recruiting process looks at the complete profile of an applicant - including experience, education and overall fit with our company values. We feel that our most valuable asset continues to be our employees - we work hard to provide them with all the tools and training they need in order to be successful in their job and serve our customers with world class support. Our product map is developed by our leadership team, after careful thought and consideration. We look at customer needs and recommendations, along with the overall market forecast to determine go-forward solutions and software features. We spend considerable effort analyzing our market reputation, including NPS scores, KLAS scores and employee surveys, and work to provide a positive experience for both customers and employees. Greenway Health has an open door policy, which means that you are always invited to reach out to your manager or other leaders in the company if you have any questions, comments, concerns or ideas to help us in our mission to improve healthcare. Thank you again for taking the time to leave your feedback!

Explore other reviews about Greenway Health

5.0
Feb 3, 2026
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Pros

Great people to work with

Cons

Life is pretty hectic there

2.0
May 15, 2026
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Pros

Decent benefits, including unlimited PTO. Many of the individual contributors and lower-level team members are great to work with and genuinely care about doing good work.

Cons

Leadership is a major weakness. There is very limited career growth, compensation appears to be well below national and local market averages for similar technical roles, and bonus or compensation growth has been minimal. Strong work is often praised verbally but not meaningfully reflected in pay, advancement, or opportunity.

2
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Greenway Health Response
1mo
We appreciate your recognition of our benefits and the dedication of the colleagues you have worked alongside throughout your tenure. We are sorry to hear that your experience regarding career growth, compensation, and leadership support did not meet expectations. We understand the importance of creating an environment where employees feel valued through meaningful development opportunities, recognition, and support. Feedback like yours is important as we continue to evaluate how we invest in our people, strengthen leadership practices, and support employee growth and engagement. We appreciate you taking the time to share your perspective.
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