Average Support Job - Customer Support Greenway Health Employee Review

3.0
Aug 27, 2010
Recommend
CEO approval
Business Outlook

Pros

The benefits package is outstanding. No deductible, low copay. Dental, medical, and vision under $100 a month for single. Most of the coworkers are great to work with. Can't go wrong being in the medical field.

Cons

The ladder for moving out of support is difficult especially if you are good at your job. Other employees do not respect support as they have not worked there and do not know the problems and angry client you deal with. The management doesn't respect the support department.

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5.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people to work with

Cons

Life is pretty hectic there

2.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, including unlimited PTO. Many of the individual contributors and lower-level team members are great to work with and genuinely care about doing good work.

Cons

Leadership is a major weakness. There is very limited career growth, compensation appears to be well below national and local market averages for similar technical roles, and bonus or compensation growth has been minimal. Strong work is often praised verbally but not meaningfully reflected in pay, advancement, or opportunity.

2
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Greenway Health Response
1mo
We appreciate your recognition of our benefits and the dedication of the colleagues you have worked alongside throughout your tenure. We are sorry to hear that your experience regarding career growth, compensation, and leadership support did not meet expectations. We understand the importance of creating an environment where employees feel valued through meaningful development opportunities, recognition, and support. Feedback like yours is important as we continue to evaluate how we invest in our people, strengthen leadership practices, and support employee growth and engagement. We appreciate you taking the time to share your perspective.
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