Steer Clear of the Inbound Team - Inbound Sales Representative Groupon Employee Review

1.0
Feb 25, 2014
Recommend
CEO approval
Business Outlook

Pros

-Fun, young coworkers -short working hours -unlimited PTO is a double edged sword as you need permission and 2 weeks notice to use it

Cons

The inbound team mass hires recent grads on an almost bi-weekly basis, trains them up on Groupon peddling techniques and then filters them out over a 6 month "sales training" program. Employees who buy into Groupon's brutal cold calling strategy will eventually be put on small markets where they will continue to make the same insulting base pay and little to no commission in saturated over staffed markets. Employees who find sales is not their calling (or at least Groupon's brand of telemarketing) will be left to rot on the inbound team or will be quickly terminated for underperformance. For reference, the accepted performance level on the Inbound team is 100% or greater. Less than 100% is deemed underperformance. Systems and technology are often faulty and management is painfully inexperienced. Despite what the recruiters tell you, bonuses are heavily taxed and there is no opportunity for career advancement.

Explore other reviews about Groupon

5.0
Jan 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Learned a great deal here. My first big guy job and the responsibilities kept me focused and motivated. I grew a lot as a person at Groupon as well

Cons

Not many cons. People are really cool.

1.0
Jul 24, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You’ll gain a newfound appreciation for life the moment you walk out the door.

Cons

Working at Groupon was, without exaggeration, one of the most dehumanizing experiences of my professional life. What began as a “let’s roll up our sleeves and save this sinking ship” mentality quickly turned into a draining, existential crisis. The company’s hiring strategy appears to prioritize candidates who may not be the strongest fit for the role, but who share one defining trait: a willingness to work like mercenaries. From there, employees are kept engaged through an ever shifting carrot of incentives that never quite materialize, sustained by an unpredictable sense of stakes that makes the environment feel perpetually unstable. The result is a culture where people spend more energy competing for survival and proving their worth than doing meaningful work. Do yourself a favor and look elsewhere. This place is run by aspiring LinkedIn influencers who got one shot in their careers and care more about how it’ll read on their resume than about actually leading. The salary, the office views, and the “unlimited” PTO (you’ll still be working while you’re off, since you’re doing the job of four people from day one) don’t come close to offsetting the toxicity radiating from the top of this perpetually sinking ship.

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