Groupon Merchant Development Representative reviews

4.3

66% would recommend to a friend

(59 total reviews)
avatar

Dusan Senkypl

67% approve of CEO

63% positive business outlook

Merchant Development Representative employees have rated Groupon with 4.3 out of 5 stars, based on 59 company reviews on Glassdoor. This indicates that most Merchant Development Representative professionals have an excellent working experience there. Groupon is rated in line with the average (within 1 standard deviation) by Merchant Development Representative professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

59 reviews
5.0
Nov 6, 2025
Recommend
CEO approval
Business Outlook

Pros

You get to interact with merchants and customers from different regions, learning about diverse markets and business operations. Structured processes: Clear systems for handling merchant queries, payments, and deal management make daily tasks organized and efficient. Supportive team environment: Collaboration between merchant operations, customer service, and partner management teams helps resolve issues effectively.

Cons

The volume of merchant and customer interactions can be demanding, especially during promotional or seasonal peaks.

3.0
Aug 17, 2024
Recommend
CEO approval
Business Outlook

Pros

The team on boarding team was great. My team as a Merchant Rep was supportive and helped each other.

Cons

Unfortunately the company's sales strategy and tactics changed once the company was purchased. However this is still a great opportunity depending on what you are looking for a Merchant Rep.

Viewing 1 - 3 of 59 Reviews

Glassdoor has 5,045 Groupon reviews submitted anonymously by Groupon employees. Read employee reviews and ratings on Glassdoor to decide if Groupon is right for you.