Horrible mismanagement, difficult product to sell, lack of flexibility - Inside Account Representative Groupon Employee Review

2.0
Oct 7, 2014
Recommend
CEO approval
Business Outlook

Pros

-Young work environment with some smart colleagues -Good training programs - learning to sell in a consultative way -A few fun company events throughout the year

Cons

-Complete lack of empathy on sales reps from upper management - for example, the CEO has requested multiple times to have sales teams sit in his desk to increase the "pressure cooker"/boiler room effect, causing undue stress on sales teams. -Fear based environment - fear of not hitting your "number", everyday, fear of repercussions for this and of course, fear of ultimately losing one's job (even for strong performers, which I was). This fear certainly harmed productivity. -Product is very difficult to sell (hurts a lot of businesses - why they would ever do Groupon I don't know) and lack of flexibility from management for these constraints to work through challenging situations -Transactional sale more than long-term sell (always focused on short term) -Call center mentality with unrealistic daily expectations and emphasis on daily activity - talk time, dials, etc.

Explore other reviews about Groupon

5.0
Jan 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Learned a great deal here. My first big guy job and the responsibilities kept me focused and motivated. I grew a lot as a person at Groupon as well

Cons

Not many cons. People are really cool.

3.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

People, leniency, unlimited pto, casual work environment

Cons

Disconnected leadership makes working here extremely frustrating. Changes are made that don’t directly help anything.

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