Inbound Sales Representative experience - Inbound Sales Representative Groupon Employee Review

3.0
Oct 22, 2014
Recommend
CEO approval
Business Outlook

Pros

I really loved how helpful and open the managers were when training their new people at becoming better sales reps. Management was totally open to helping me grow as a rep and I feel like I did learn a lot from them. I also liked that I was able to help out the new people later in my time so they felt welcome and less scared of the sales environment if they were totally new to this field. Sales is tough and you need all the training and support you can get. You've just gotta be open to it and gotta work hard at it.

Cons

It obviously can be a tough environment when you're new to sales. You've gotta be able to take rejection and still get back on the phone. That can get a little tiring. The real cons of sales here, was that things would change really quickly and we'd have to tell merchants without much notice. I wish we'd have more notice when it comes to things that effect the merchants we work with, especially if it can negatively effect our relationship with them.

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5.0
Jan 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Learned a great deal here. My first big guy job and the responsibilities kept me focused and motivated. I grew a lot as a person at Groupon as well

Cons

Not many cons. People are really cool.

1.0
Jul 24, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You’ll gain a newfound appreciation for life the moment you walk out the door.

Cons

Working at Groupon was, without exaggeration, one of the most dehumanizing experiences of my professional life. What began as a “let’s roll up our sleeves and save this sinking ship” mentality quickly turned into a draining, existential crisis. The company’s hiring strategy appears to prioritize candidates who may not be the strongest fit for the role, but who share one defining trait: a willingness to work like mercenaries. From there, employees are kept engaged through an ever shifting carrot of incentives that never quite materialize, sustained by an unpredictable sense of stakes that makes the environment feel perpetually unstable. The result is a culture where people spend more energy competing for survival and proving their worth than doing meaningful work. Do yourself a favor and look elsewhere. This place is run by aspiring LinkedIn influencers who got one shot in their careers and care more about how it’ll read on their resume than about actually leading. The salary, the office views, and the “unlimited” PTO (you’ll still be working while you’re off, since you’re doing the job of four people from day one) don’t come close to offsetting the toxicity radiating from the top of this perpetually sinking ship.

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