Where to start: poor management (does not look at potential or anyway to help employees grow), unorganized (takes days, if not weeks to get back information from HR, IT, and administrative), constantly changed the commission structure (monthly basis - cut it by 50% while requiring we sell more to get our OTE), purposely give the stellar salesman (been there for more than 3+ years) warm leads, BDD & BDM's had access to reserving accounts so we could spend 20+ minutes researching businesses only to be told we can't request them because they are on hold for someone else (not very sales friendly), lead generation never gave you a message if your lead was a good or bad one business, management would have to SELL their own product on their employees because salesman (BDR's, BDD's, and BDM's are leaving like crazy), we take over 70-80% of the businesses money leaving them at the breakeven point, the objective is to target new businesses that do not know better and take advantage of them for a short while (vile business model), made the culture of the company a new employee task by making a culture club that, YOU GUESSED IT, is run by employees that have been at the company for less than 1 year (CULTURE ALWAYS CHANGES AND WILL NEVER BE THE SAME), they asked me to give my SSN and my DOB again during my last month at the company because they changed "HR Providers" to equifax (known data leaks) - first off, they should not need to ask me again considering they have this information from when I first hired, and no employer should ever ask their employees for that information after they have provided it once, it felt very unprofessional, unethical, and very illegal. Last thing, when I left, Groupon did not give me any time to print my payslips, look at any emails that were important, say goodbye to any of my colleagues, talk to any of management to receive data about my performance, and just receive any lasting info for references and networking. The one thing that stood out about leaving, is that they were so quick with booting me from the system that it felt like they had something to hide.
Overall, you will be selling a product (NOT A SOLUTION LIKE THEY WILL TRY TO SELL THE EMPLOYEES ON). This product is not a good one unless you contact a business that has the employees and capacity to handle more customers. You still have to be able to sell them on losing 70%-80% of the cost of their service to bring in customers - in reality, what Groupon is asking businesses, we will be your POS, but if a customer does not come in you will not pay us a dime, but we don't have to pay you either (Groupon will make 100% profit if that voucher is not redeemed - very suspicious & unethical for how much money is collected). The only people benefitting from this if you are not a large business is the Customers and Groupon, so if you have a soul and understand how the economy, GDP, and overall money flow works, you will understand that Groupon undermines all of that, they do not care how many businesses they hurt in the process of gaining power & money. For instance, just go look at their BBB rating.
Cheers and best of luck to future Grouponians,
I hope this helped.
