Pros
-Work-life balance is good and hours are flexible as long as you get the job done. - Decent benefits compared to similarly sized companies. - Bonus payment was quite reliable if you're doing a good job. - Visible focus on DEI but feels shallow at a team-level.
Cons
- Some managers and leads (especially in the Learning Experience team) struggled with addressing conflicts constructively and resorted to passive-aggressive/avoidant behavior rather than open communication. This created unnecessary tension and negatively impacted culture. In my experience, back channeling and making decisions without consultation were common practices. Culturewise, it was an obey or leave kind of workplace. - Lots of ex-military/ex-navy/disengaged people are settled into management positions with no desire to move or ability to inspire a team. This makes it a particularly challenging environment to progress in for ambitious/hard-working people in a mid-career phase. -Extremely US-focused with management positions consistently opening in US locations only. They hire externally rather than promote internally. - Poor products from both an engineering and design perspective. This creates a lot of work and dishevelment for anyone working with customers or supporting the teams that do. - They have a 3-month long training/onboarding for anyone starting in the professional services group or other engineering/technical positions. They won't tell you this during recruitment but you can get fired if you don't pass these ridiculous tests which involve 8-hour long exams and exercises.