United Healthcare is dreadful - Anonymous employee Guidewire Employee Review

4.0
Feb 2, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Guidewire is a pleasure to work at. My coworkers epitomize what is best in a good healthy working environment.. Everyone that I come in contact with at Guidewire is collegial and performs their job with the utmost integrity and accountability. The non healthcare compensation is pretty good and the work life balance is also very good. I feel like I am part of a team that is accomplishing good things in the Insurance Industry and I wouldn't want to be anywhere else right now.

Cons

The one main drawback is the healthcare coverage. United Healthcare is terrible. There customer service is atrocious. I have had multiple issues with them and I have been bounced around while contacting them for multiple issues with never getting someone that has a clue. I can't say enough good things about our HR representatives who have to deal with UHC incompetence. They are on the ball, however you can only bang her head against the wall before you have ireversable brain damage.

Explore other reviews about Guidewire

5.0
May 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Internal education and freedom to learn about the industry

Cons

Fully remote means less time spent with other team members

2.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

NA, can't think of anything positive anymore. It's a micromanaging mess.

Cons

Guidewire makes majors shift every 2 years and the last one to take PgM out of PD into its own department is a micromanaging nightmare. We have more status meetings and spreadsheets to update than time to do any work anymore. 3 places to update if I want to take PTO. 7am and 7pm meetings are now the norm. 6 bosses in 10 years, no one can make up their mind on the direction of the company, projects start and are abandoned constantly.

5
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