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Guild Mortgage

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Terrible culture - Anonymous employee Guild Mortgage Employee Review

1.0
Mar 16, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My direct team was great to work with.

Cons

Hands down the worst place I've ever worked. I came into a toxic environment and was treated terribly from day 1. I was eventually let go due to making a fatal error, but in reality one of the LO's made the error and blamed it on me. Senior Management didn't even take the time to interview me about the incident - they just took the word of the LO. I should have known they wouldn't have integrity during this incident as they had hired my replacement prior to my release and assured me of my job security. Even going as far as to tell me I was performing well. I was harassed and micro-managed by Senior Management daily, and had even filed a complaint with HR that was never addressed. They even went as far as to fight me on unemployment benefits after wrongfully terminating me. Aside from my personal experiences, the LO's treat the rest of the staff like they are their slaves, and management encourages this. They offer sub-par training and reprimand you if you don't understand something; due to the sub-par training. The system doesn't make sense and isn't intuitive at all, making it cumbersome to get anything done. The Underwriters aren't given the tools to underwrite loans properly and it ends up taking weeks to clear conditions and move forward. All in all, this was the worst working experience I've ever had.

Explore other reviews about Guild Mortgage

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

I will call where I work "Guild IT" since the home office experience is not the same world as the field office experience. Guild IT is very stable and committed to its employees. Guild IT has never laid off anyone in the time I've been here. Guild IT meets people where they are as far as skill set and makes assignments accordingly. Guild IT values institutional knowledge as opposed to what fancy new boxes you can check as far the latest technologies. Guild IT tries new processes and keeps the transitions stable and workable. Guild IT is very flexible. I have a special needs son and I've never had to ask to adjust my schedule to meet his. Guild IT is very remote work friendly.

Cons

My department in particular within Guild IT has little rhyme or reason to how you move up. I finally got to the next job title after a change in management. Other departments seem to have more clear metrics. With the volatility in the tech industry, I valued the job stability even before I got promoted. It would just be better to flesh out how employees get from here to there.

2.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Well established, offices throughout the country. Have plenty of coaching and training available especially if you are willing to pay for it. Benefits are pretty reasonably priced.

Cons

Overly bloated corporate structure, company margins are high and baked into your rates. They pay a lot of people high salaries that don't contribute a lick to helping the life blood of the company, their LO's originate loans. Give you a minimum wage base on a drawback. So you can get yourself in a hole if you have a month without any closings.

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