Pros
51 years in business. IT support was very good. Decent product line.
Cons
Management/ownership only concerned with their compensation and bonuses. Underwriting is extremely conservative, unapproachable with arguments or rebuttals...if you argue a point, they classify you as not a team player and blackball you. I was told by my regional manager, if the underwriter wants it...get it, and do not question it. Centralized processing...dissater. 60 files per processor is too many. They can't keep up nor do a good job. Management made verbal committments with MLO recruits and then once onboard, denied any such agreements. They cannot be trusted. Retail operations are not all treated equal nor are on the same playing field...as many favors, price exceptions, and U/W exceptions go to their "favorites".