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Guild Mortgage

Is this your company?

Nighmare experience for new managers and MLO's. - Branch Manager Guild Mortgage Employee Review

1.0
Jan 4, 2013
Recommend
CEO approval
Business Outlook

Pros

51 years in business. IT support was very good. Decent product line.

Cons

Management/ownership only concerned with their compensation and bonuses. Underwriting is extremely conservative, unapproachable with arguments or rebuttals...if you argue a point, they classify you as not a team player and blackball you. I was told by my regional manager, if the underwriter wants it...get it, and do not question it. Centralized processing...dissater. 60 files per processor is too many. They can't keep up nor do a good job. Management made verbal committments with MLO recruits and then once onboard, denied any such agreements. They cannot be trusted. Retail operations are not all treated equal nor are on the same playing field...as many favors, price exceptions, and U/W exceptions go to their "favorites".

Explore other reviews about Guild Mortgage

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

I will call where I work "Guild IT" since the home office experience is not the same world as the field office experience. Guild IT is very stable and committed to its employees. Guild IT has never laid off anyone in the time I've been here. Guild IT meets people where they are as far as skill set and makes assignments accordingly. Guild IT values institutional knowledge as opposed to what fancy new boxes you can check as far the latest technologies. Guild IT tries new processes and keeps the transitions stable and workable. Guild IT is very flexible. I have a special needs son and I've never had to ask to adjust my schedule to meet his. Guild IT is very remote work friendly.

Cons

My department in particular within Guild IT has little rhyme or reason to how you move up. I finally got to the next job title after a change in management. Other departments seem to have more clear metrics. With the volatility in the tech industry, I valued the job stability even before I got promoted. It would just be better to flesh out how employees get from here to there.

2.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Well established, offices throughout the country. Have plenty of coaching and training available especially if you are willing to pay for it. Benefits are pretty reasonably priced.

Cons

Overly bloated corporate structure, company margins are high and baked into your rates. They pay a lot of people high salaries that don't contribute a lick to helping the life blood of the company, their LO's originate loans. Give you a minimum wage base on a drawback. So you can get yourself in a hole if you have a month without any closings.

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