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Guild Mortgage

Is this your company?

By far the worst experience I have ever had! - Area Sales Manager - State If NC Guild Mortgage Employee Review

1.0
Jan 25, 2019
Recommend
CEO approval
Business Outlook

Pros

Honestly, none. Very broken platform and direction.

Cons

Management does not exist. Poor leadership from top down. Company owned by multiple investment firms (Guess who calls the shots). Owners (several) obviously do not care about quality employees. Not a place for non producing solid management. Way outdated systems, confusing structure and reporting system. Tools are non existent but promises are a plenty. Just make cold calls is the leadership style. No other direction or support. Commission structure is not sustainable. They seriously screw people over and they do it quickly, steal your success and don’t blink an eye. Recent lay off eclipsed over 400 people. No severance at any level and probably hoping for no law suits. Not the way to handle things in any business.

Explore other reviews about Guild Mortgage

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

I will call where I work "Guild IT" since the home office experience is not the same world as the field office experience. Guild IT is very stable and committed to its employees. Guild IT has never laid off anyone in the time I've been here. Guild IT meets people where they are as far as skill set and makes assignments accordingly. Guild IT values institutional knowledge as opposed to what fancy new boxes you can check as far the latest technologies. Guild IT tries new processes and keeps the transitions stable and workable. Guild IT is very flexible. I have a special needs son and I've never had to ask to adjust my schedule to meet his. Guild IT is very remote work friendly.

Cons

My department in particular within Guild IT has little rhyme or reason to how you move up. I finally got to the next job title after a change in management. Other departments seem to have more clear metrics. With the volatility in the tech industry, I valued the job stability even before I got promoted. It would just be better to flesh out how employees get from here to there.

2.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Well established, offices throughout the country. Have plenty of coaching and training available especially if you are willing to pay for it. Benefits are pretty reasonably priced.

Cons

Overly bloated corporate structure, company margins are high and baked into your rates. They pay a lot of people high salaries that don't contribute a lick to helping the life blood of the company, their LO's originate loans. Give you a minimum wage base on a drawback. So you can get yourself in a hole if you have a month without any closings.

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