employer cover photo
employer logo
employer logo

Guild Mortgage

Is this your company?

A very good company that is focused on Customer Service & job satisfaction. - Loan Processor Guild Mortgage Employee Review

4.0
May 10, 2013
Recommend
CEO approval
Business Outlook

Pros

Solid and efficient mortgage loan systems. Right on top of the many changes that have happened in the industry. Guild Mortgage really does everything they can to avert or resolve obstacles. Guild Mortgage is a rather large organization and yet in the pursuit of excellent Customer Service they take the time to problem-solve on a case by case basis.

Cons

Maybe more support with Marketing in branch areas.

Explore other reviews about Guild Mortgage

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

I will call where I work "Guild IT" since the home office experience is not the same world as the field office experience. Guild IT is very stable and committed to its employees. Guild IT has never laid off anyone in the time I've been here. Guild IT meets people where they are as far as skill set and makes assignments accordingly. Guild IT values institutional knowledge as opposed to what fancy new boxes you can check as far the latest technologies. Guild IT tries new processes and keeps the transitions stable and workable. Guild IT is very flexible. I have a special needs son and I've never had to ask to adjust my schedule to meet his. Guild IT is very remote work friendly.

Cons

My department in particular within Guild IT has little rhyme or reason to how you move up. I finally got to the next job title after a change in management. Other departments seem to have more clear metrics. With the volatility in the tech industry, I valued the job stability even before I got promoted. It would just be better to flesh out how employees get from here to there.

2.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Well established, offices throughout the country. Have plenty of coaching and training available especially if you are willing to pay for it. Benefits are pretty reasonably priced.

Cons

Overly bloated corporate structure, company margins are high and baked into your rates. They pay a lot of people high salaries that don't contribute a lick to helping the life blood of the company, their LO's originate loans. Give you a minimum wage base on a drawback. So you can get yourself in a hole if you have a month without any closings.

See reviews by: Helpful|Rating|Date|All