employer cover photo
employer logo
employer logo

Guild Mortgage

Is this your company?

Don't waste your time unless you love low pay and disrespect - Mortgage Underwriter Guild Mortgage Employee Review

1.0
Feb 3, 2020
Recommend
CEO approval
Business Outlook

Pros

Your co-workers will be the best part of the job!

Cons

The IT dept is so dumb, the entire system went down for two weeks in December all of them put together couldn't get it back up for two whole weeks. They are a joke. The pay is low and the management is inept, unprofessional and they play favorites. If you are not in sales, you have no voice and no one cares about what you have to say. Sales is allowed to verbally abuse you, yell at you with no repercussions at all.

avatar
Guild Mortgage Response
6y
Hi, I'm Ryan and I work at Guild's corporate office. Thanks for your review and I'm sorry to hear about your poor experience. You're right about the coworkers! I've made some wonderful friends at work. The systems outage in 2019 was unfortunate, but IT worked tirelessly around the clock to find a solution. I'm sorry to hear about your experience with management. Collaboration is one of our core values, and the company culture is to be open to everyone's ideas. If you'd like for me to look into your situation or submit a complaint, please email me with more information about your experience: rwalsh@guildmortgage.net.

Explore other reviews about Guild Mortgage

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

I will call where I work "Guild IT" since the home office experience is not the same world as the field office experience. Guild IT is very stable and committed to its employees. Guild IT has never laid off anyone in the time I've been here. Guild IT meets people where they are as far as skill set and makes assignments accordingly. Guild IT values institutional knowledge as opposed to what fancy new boxes you can check as far the latest technologies. Guild IT tries new processes and keeps the transitions stable and workable. Guild IT is very flexible. I have a special needs son and I've never had to ask to adjust my schedule to meet his. Guild IT is very remote work friendly.

Cons

My department in particular within Guild IT has little rhyme or reason to how you move up. I finally got to the next job title after a change in management. Other departments seem to have more clear metrics. With the volatility in the tech industry, I valued the job stability even before I got promoted. It would just be better to flesh out how employees get from here to there.

2.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Well established, offices throughout the country. Have plenty of coaching and training available especially if you are willing to pay for it. Benefits are pretty reasonably priced.

Cons

Overly bloated corporate structure, company margins are high and baked into your rates. They pay a lot of people high salaries that don't contribute a lick to helping the life blood of the company, their LO's originate loans. Give you a minimum wage base on a drawback. So you can get yourself in a hole if you have a month without any closings.

See reviews by: Helpful|Rating|Date|All