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Guild Mortgage

Is this your company?

Most poorly managed and worst paying company I’ve ever personally experienced - Anonymous employee Guild Mortgage Employee Review

1.0
May 3, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Vacation accruals are decent here

Cons

Never seen more turnover at a company, but I definitely understand why after my time there. Getting files through here is like pulling teeth. This company lets their underwriters and closers (and managers!) behave any way they like whether it’s childish and unprofessional or not. Employees are told that “it’s the law so you have to punch out for 30 mins for lunch. Then you’re told “everyone eats lunch at their desk or doesn’t take one but we still have to clock out”. So you basically work for free for that half hour because if you’re at your desk you’ll be expected to be working. The owner of the branch is so cheap she calls for mandatory (employee provided) potluck dishes for their Holiday party, and even has to “approve” the dish you bring. Unbelievable, and this year she served Chipotle at the Xmas party. My husband was wowed by their class. ;) There were also mice in the office, going to the bathroom in the desks and on top of them and eating peoples snacks. She didn’t call anyone to check or get rid of them either, just told employees not to keep any food there. I can go on and on about the ridiculousness of this place but I think you somewhat get the picture already! Run for the hills from this company!!

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Guild Mortgage Response
6y
Hi, I'm Ryan and I work at Guild's corporate office. What you're explaining is not up to our company branch standards. Can you please let me know which branch you were in? rwalsh@guildmortgage.net.

Explore other reviews about Guild Mortgage

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

I will call where I work "Guild IT" since the home office experience is not the same world as the field office experience. Guild IT is very stable and committed to its employees. Guild IT has never laid off anyone in the time I've been here. Guild IT meets people where they are as far as skill set and makes assignments accordingly. Guild IT values institutional knowledge as opposed to what fancy new boxes you can check as far the latest technologies. Guild IT tries new processes and keeps the transitions stable and workable. Guild IT is very flexible. I have a special needs son and I've never had to ask to adjust my schedule to meet his. Guild IT is very remote work friendly.

Cons

My department in particular within Guild IT has little rhyme or reason to how you move up. I finally got to the next job title after a change in management. Other departments seem to have more clear metrics. With the volatility in the tech industry, I valued the job stability even before I got promoted. It would just be better to flesh out how employees get from here to there.

2.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Well established, offices throughout the country. Have plenty of coaching and training available especially if you are willing to pay for it. Benefits are pretty reasonably priced.

Cons

Overly bloated corporate structure, company margins are high and baked into your rates. They pay a lot of people high salaries that don't contribute a lick to helping the life blood of the company, their LO's originate loans. Give you a minimum wage base on a drawback. So you can get yourself in a hole if you have a month without any closings.

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