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Guild Mortgage

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Dinosaur - Anonymous employee Guild Mortgage Employee Review

1.0
Jul 2, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Corporate is a fairly collaborative environment, company is largely female-led, organization is growing. If you are one of Management's favorites you could potentially find yourself in a cush position.

Cons

Slow moving. Lack of decision-making at the leadership level. Top-level leadership doesn't want to hear bad news and will "shoot the messenger" - which has created an echo chamber of BS and self-kudos. Employee performance issues are rarely addressed, which has created an environment where good employees are dumped on and burn out. Most of the leaders have grown with Guild and worked there forever, which means there's a lack of outside perspective. Almost no upward mobility for employees. If you would like a promotional opportunity or meaningful pay increase prepare to go to battle. Leadership seems to only value what is "shiny and new" - so programs and processes are poorly and quickly revamped or thrown together in order to temporarily pacify Management. The long-term quality or viability of these programs or processes often is questionable at best.

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Guild Mortgage Response
5y
I'm sorry if you had a poor experience. We're always trying to create the best work environment possible. This is very important to our executives and management. I'm monitoring these reviews to share feedback with our teams at Guild. If you'd like to share any more details or suggestions, please reach out to me at rwalsh@guildmortgage.net.

Explore other reviews about Guild Mortgage

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

I will call where I work "Guild IT" since the home office experience is not the same world as the field office experience. Guild IT is very stable and committed to its employees. Guild IT has never laid off anyone in the time I've been here. Guild IT meets people where they are as far as skill set and makes assignments accordingly. Guild IT values institutional knowledge as opposed to what fancy new boxes you can check as far the latest technologies. Guild IT tries new processes and keeps the transitions stable and workable. Guild IT is very flexible. I have a special needs son and I've never had to ask to adjust my schedule to meet his. Guild IT is very remote work friendly.

Cons

My department in particular within Guild IT has little rhyme or reason to how you move up. I finally got to the next job title after a change in management. Other departments seem to have more clear metrics. With the volatility in the tech industry, I valued the job stability even before I got promoted. It would just be better to flesh out how employees get from here to there.

2.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Well established, offices throughout the country. Have plenty of coaching and training available especially if you are willing to pay for it. Benefits are pretty reasonably priced.

Cons

Overly bloated corporate structure, company margins are high and baked into your rates. They pay a lot of people high salaries that don't contribute a lick to helping the life blood of the company, their LO's originate loans. Give you a minimum wage base on a drawback. So you can get yourself in a hole if you have a month without any closings.

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