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Guild Mortgage

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Treats Operations staff as Throw Away Pieces - Mortgage Underwriter Guild Mortgage Employee Review

1.0
Feb 2, 2022
Recommend
CEO approval
Business Outlook

Pros

They talk really big about what a great Corporate culture but if you are in Operations they don't give a damn

Cons

I totally bought into the Corporate culture idea of Guild Mortgage, even though I had previously been let go in a Reduction in Force. I went back to work for them and for 2 1/2 years worked between 10 plus to 11 plus hour per day. Searching for some work/life balance I took a UW Liaison position with promises from my boss that if there was ever another Reduction in Force eliminating my position I could transition back to my prior Underwriter III position. Instead, they hired a new UW from Corporate to work for the SLC Ops Center and then 2 weeks later laid me off despite the promises that had been made. DON'T BELIEVE what they say about their Corporate culture, they use you, wring you dry and then discard you like you are nothing.

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Guild Mortgage Response
4y
I'm sorry to hear about your negative experience. If you'd like me to look into this further or escalate to leadership, please email me at rwalsh@guildmortgage.net.

Explore other reviews about Guild Mortgage

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

I will call where I work "Guild IT" since the home office experience is not the same world as the field office experience. Guild IT is very stable and committed to its employees. Guild IT has never laid off anyone in the time I've been here. Guild IT meets people where they are as far as skill set and makes assignments accordingly. Guild IT values institutional knowledge as opposed to what fancy new boxes you can check as far the latest technologies. Guild IT tries new processes and keeps the transitions stable and workable. Guild IT is very flexible. I have a special needs son and I've never had to ask to adjust my schedule to meet his. Guild IT is very remote work friendly.

Cons

My department in particular within Guild IT has little rhyme or reason to how you move up. I finally got to the next job title after a change in management. Other departments seem to have more clear metrics. With the volatility in the tech industry, I valued the job stability even before I got promoted. It would just be better to flesh out how employees get from here to there.

2.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Well established, offices throughout the country. Have plenty of coaching and training available especially if you are willing to pay for it. Benefits are pretty reasonably priced.

Cons

Overly bloated corporate structure, company margins are high and baked into your rates. They pay a lot of people high salaries that don't contribute a lick to helping the life blood of the company, their LO's originate loans. Give you a minimum wage base on a drawback. So you can get yourself in a hole if you have a month without any closings.

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