World Class Culture - Software Engineer Gusto Employee Review

5.0
Sep 1, 2017
Recommend
CEO approval
Business Outlook

Pros

+ Gusto has a truly world-class culture. Gusto tries hard to empower their employees and makes sure that everyone is working in super impactful projects. + All of my coworkers are extremely nice and friendly. Everyone at the company cares deeply about the problem that Gusto is trying to solve. “Do the right thing” is one of Gusto’s core values and it shows in everything that we do from our large projects to the small things that people do every day for each other. + Extremely cooperative environment. I have had the opportunity to work on some challenging projects, but management does not drop a project on you and turn away. They provide plenty of support whenever you need it. My coworkers are always extremely willing to help. + Work-life balance has improved a lot over the years. The company actively encourages employees to take time off and I have never felt that I was prevented to do something because of work. + Introspection is a core part of the culture at Gusto. We regularly review the current status of the team and company and we evaluate how things can be better. + Gusto has all of the things you would expect from a Silicon Valley tech firm, but nothing feels over the top. It has amazing benefits, free lunch and dinner, fun social events, and a casual work environment. Additionally, Gusto offers a free trip anywhere in the world after 1 year at the company.

Cons

- The SF office could be nicer, but they've done a great job of making the space feel cozy and welcoming. - There is no time to cruise here at Gusto. Everyone is tasked with ambitious projects with aggressive deadlines.

Explore other reviews about Gusto

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Smart and friendly coworkers. Excellent team culture

Cons

Tunnel visions on AI a bit too much

2.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The product is genuinely good, too bad the same can’t be said for how they treat the people who sell it.

Cons

Leadership talks a big game about people-first culture but the reality doesn’t match. The Chicago office expansion felt like a poorly thought-out experiment, new hires were brought on without a clear long-term commitment, and layoffs came without warning, leaving people blindsided. Crossing a billion dollars in revenue and still cutting employees sends a clear message about where workers rank on the priority list. Remote work flexibility is also a glaring weakness. For a company selling HR software to modern businesses, their internal stance on where employees can work is surprisingly rigid and hypocritical. The “flexibility” messaging is mostly optics. The broader concern is the AI roadmap. The automation push feels less like an innovation strategy and more like a slow wind-down of the workforce. Employees aren’t blind to it, it creates anxiety and erodes trust. The culture of transparency they promote externally is largely a facade internally.

10
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