Question 1

Is Gusto a good company to work for?

Accepted Answer

Gusto has an overall rating of 3.0 out of 5, based on over 1,204 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 44% of employees would recommend working at Gusto to a friend and 44% have a positive outlook for the business. The best reviews about Gusto have been left by employees working as Outbound Sales Representative, Customer Advocate and Account Executive.

Question 2

Does Gusto pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Gusto employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Gusto. This rating has improved by 1% over the last 12 months.

Question 3

How satisfied are employees working at Gusto?

Accepted Answer

44% of Gusto employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Gusto 3.3 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

Question 4

What are the top reviewed jobs at Gusto?

Accepted Answer

Software Engineer (61), Benefits Specialist (24), Customer Service Representative (24), Payroll Specialist (22), Sales (22), Account Manager (20), Account Executive (17), Customer Care (15), Customer Care Advocate (14), Senior Software Engineer (12), Outbound Sales Representative (11), Recruiter (11), Benefits Advisor (10), Customer Advocate (10), Customer Success Manager (9)

Question 5

What are the pros of working at Gusto according to real employee reviews?

Accepted Answer

"Great people and a mission you can stand behind!" ((in 140 reviews)); "Long standing business that isn't going anywhere They aren't afraid of change They listen to employees for the most part Great benefits" ((in 122 reviews)); "Everyone is friendly" ((in 29 reviews)); "great work life balance" ((in 28 reviews)); "Company moral and team is great." ((in 28 reviews))

Question 6

What are the cons of working at Gusto according to real employee reviews?

Accepted Answer

"Low Pay comparatively" ((in 54 reviews)); "Poor leadership and company culture" ((in 41 reviews)); "Data Science has a reputation for good managers." ((in 40 reviews)); "Inadequate training" ((in 26 reviews)); "Upper management does not care." ((in 22 reviews))

Question 7

What are employees saying about Gusto layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gusto layoffs and their outlook for job security at Gusto in 2026.

Question 8

What Gusto locations have received the highest employee ratings?

Accepted Answer

San Francisco, Houston, Orlando, Atlanta, New York

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Great coworkers and team culture, but narrow focus on AI

Great people and flexibility, but many new initiatives

Great culture and free lunch make it worthwhile

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