The people are what make Gusto special - Anonymous employee Gusto Employee Review

5.0
Oct 24, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great benefits - Very supportive and helpful management - The employees at Gusto really believe in the mission of "creating a world where work empowers a better life." You can feel it in how friendly everyone is. - At least on my team, management stressed not overworking. That made me feel as though they cared about my work/life balance, and that I didn't have to stay late into the evening to "prove myself," like I sometimes feel in other work environments.

Cons

- There are specific times of the year where projects are abundant, and during those times there can be a bit of last minute planning and disorganization

Explore other reviews about Gusto

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Smart and friendly coworkers. Excellent team culture

Cons

Tunnel visions on AI a bit too much

1.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Free food Cool people in sales org Middle Management is cool

Cons

The amount of turnover is genuinely astonishing Some teams are hitting less than 50% of quota AI has gotten out of hand.... It's almost comical Laid off 25+ people, partially because of "AI" I can genially say upwards of 10 of the most senior sellers have ALL left in the past 12 months "Upper" sales management is lost - focusing on AI above the actual processes and operations that can grow revenue No 401(k) 2 of 65+ GPRO reps in '2025 went to Presidents Club NO VALUE IN SALES TRAINING Rev-Opp's calls all the shots for partner sales - and they have not made any decisions that have driven an increase in revenue. Upper management and Rev Opp's stopped a majority of lead sources for Account Executives, expanded quotas, fired middle management, and fired the entire team. I would avoid working at Gusto at all costs.

1
See reviews by: Helpful|Rating|Date|All