Phenomenal product filled with passionate people! - Recruiting Gusto Employee Review

5.0
Mar 6, 2019
Recommend
CEO approval
Business Outlook

Pros

+ Amazing product. Gusto is needed in the market - we have an intuitive, easy to use product that is truly helping the lives of so many small businesses. When you can believe in your company and the product, it makes your passion for work so much more! + growing company means a lot of opportunity for career opportunities. I've had the opportunity to work within 2 different organizations and have had my team's full support for my career growth and progression. The timing made sense for me professionally as well as aligning with the business need. + Welcoming environment. Gusto is inviting, inclusive and welcoming to all Gusties. Coming to work every day to welcoming faces is just an added benefit of loving the job.

Cons

With growth comes a lot of change - which is not necessarily a negative thing! We have very open communication around what change is happening and people empowerers will explain the 'why' behind it.

Explore other reviews about Gusto

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Smart and friendly coworkers. Excellent team culture

Cons

Tunnel visions on AI a bit too much

1.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Free food Cool people in sales org Middle Management is cool

Cons

The amount of turnover is genuinely astonishing Some teams are hitting less than 50% of quota AI has gotten out of hand.... It's almost comical Laid off 25+ people, partially because of "AI" I can genially say upwards of 10 of the most senior sellers have ALL left in the past 12 months "Upper" sales management is lost - focusing on AI above the actual processes and operations that can grow revenue No 401(k) 2 of 65+ GPRO reps in '2025 went to Presidents Club NO VALUE IN SALES TRAINING Rev-Opp's calls all the shots for partner sales - and they have not made any decisions that have driven an increase in revenue. Upper management and Rev Opp's stopped a majority of lead sources for Account Executives, expanded quotas, fired middle management, and fired the entire team. I would avoid working at Gusto at all costs.

3
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