Endless opportunities - Anonymous employee Gusto Employee Review

5.0
Oct 29, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are so many pros to working at Gusto. First off the people who work here are all so smart and talented. There isn't one person I feel I can't come to and they wont be able give me an answer to my question. Everyone will so willing and open to helping with any and all problems you might be having even if that means they have to learn something new. Second there are so many opportunities to grow here. My manager along with many others are truly invested in making sure that I grow and get all the opportunities to try new things and learn more. The management team all goes through a lot of training which I think is amazing that the company invests to much in all its employees. Third is transparency, this is so important that upper management is able to really do this with the whole company. I have never had a CEO that on a regular schedule has open office hours that you can come and ask whatever questions are on your mind. He is open and honest with us about what values and future hopes and wants for the company.

Cons

I think that work life balance could be a little better. I think that we get so excited sometimes to do great work that we forget to take a break. In no way are we over worked but upper management could do a better job of communicating that we should be taking more personal time. I think that part of the work life balance issue is that the company at a whole is pretty young and not many of us are married or have kids which would change the dynamic.

Explore other reviews about Gusto

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Smart and friendly coworkers. Excellent team culture

Cons

Tunnel visions on AI a bit too much

2.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The product is genuinely good, too bad the same can’t be said for how they treat the people who sell it.

Cons

Leadership talks a big game about people-first culture but the reality doesn’t match. The Chicago office expansion felt like a poorly thought-out experiment, new hires were brought on without a clear long-term commitment, and layoffs came without warning, leaving people blindsided. Crossing a billion dollars in revenue and still cutting employees sends a clear message about where workers rank on the priority list. Remote work flexibility is also a glaring weakness. For a company selling HR software to modern businesses, their internal stance on where employees can work is surprisingly rigid and hypocritical. The “flexibility” messaging is mostly optics. The broader concern is the AI roadmap. The automation push feels less like an innovation strategy and more like a slow wind-down of the workforce. Employees aren’t blind to it, it creates anxiety and erodes trust. The culture of transparency they promote externally is largely a facade internally.

10
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