Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      H&R Block

      Engaged Employer

      H&R Block reviews

      Working at H&R Block - Franchise Support Manager H&R Block Employee Review

      1.0
      Sep 7, 2025
      Franchise support manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      They offer great benefits and unlimited PTO. They allow you to work from home. The HQ is an awesome building located in downtown KC if you get to go into the office—great location and parking.

      Cons

      They do not care about their employees. They make you work overtime without getting paid or compensated for it. They expect you to follow these rules and act and talk like them; if you don't, you get fired. The leadership is only in it for themselves. They will tell you they care about you and your future, but they don't. They only care about those who are of other Ethnicity and age. If you are white and over 40 you will not last long there.

      avatar
      H&R Block Response
      9mo
      Thank you for your review and for your many years with H&R Block. We're happy to hear you appreciated the benefits, flexibility, and work environment. We take your concerns seriously and are committed to fostering a culture of fairness, respect, and accountability across all levels of the organization.

      Explore other reviews about H&R Block

      5.0
      Jun 22, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work during tax season

      Cons

      Not available year round for most employees

      3.0
      Jun 23, 2026
      Senior tax analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible availability. Path for promotion is obvious and quantified.

      Cons

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

      See reviews by: Helpful|Rating|Date|All
      Related searches: H&R Block jobs | H&R Block salaries | H&R Block benefits | H&R Block interviews | H&R Block conversations
      H&R Block reviewsH&R Block Franchise Support Manager reviewsH&R Block review