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H&R Block

Engaged Employer

H&R Block Franchise Support Manager reviews

1.0

Be the first to recommend this company

(7 total reviews)

Curtis Campbell

Not enough data to show CEO approval

Ratings by category

1.1

Compensation and benefits

1.1

Career opportunities

1.0

Culture & values

1.0

Diversity & inclusion

1.0

Work/Life balance

1.0

Senior management

Ratings by demographic groups

Reviews by job title

7 reviews
1.0
Sep 7, 2025

Working at H&R Block

Franchise support manager
Recommend
CEO approval
Business Outlook

Pros

They offer great benefits and unlimited PTO. They allow you to work from home. The HQ is an awesome building located in downtown KC if you get to go into the office—great location and parking.

Cons

They do not care about their employees. They make you work overtime without getting paid or compensated for it. They expect you to follow these rules and act and talk like them; if you don't, you get fired. The leadership is only in it for themselves. They will tell you they care about you and your future, but they don't. They only care about those who are of other Ethnicity and age. If you are white and over 40 you will not last long there.

avatar
H&R Block Response
10mo
Thank you for your review and for your many years with H&R Block. We're happy to hear you appreciated the benefits, flexibility, and work environment. We take your concerns seriously and are committed to fostering a culture of fairness, respect, and accountability across all levels of the organization.
3.0
Aug 13, 2025

Good Times/Bad Times

Franchise consultant
Recommend
CEO approval
Business Outlook

Pros

Over half the people I worked with were fantastic team players that wanted to win together. Franchisees could be difficult to work with, but I enjoyed the relationships I built with most of them. Pay was decent and I appreciated the perks of hotel points.

Cons

Leadership was a challenge. Most promotions were earned because individuals could regurgitate what senior leadership was leading...with all the "buzz" words. My time with HRB started with it being a relationship business and turned into a transactional business...instead of leading with heart, we were all checking boxes.

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H&R Block Response
11mo
Thank you for reflecting on your time with H&R Block. We're happy to hear you had strong team experiences and valued the relationships you built. We also appreciate your feedback on leadership and the shift in culture, and we’ll continue working to ensure our values are reflected in how we support and lead our teams.
3.0
Jan 29, 2018

Coworkers great. Company not so much.

Franchise support manager
Recommend
CEO approval
Business Outlook

Pros

Great location. Ample resources to do your job.

Cons

Very siloed team structure. Cliques. Tendency to promote based on tenure, not competency. Requirement to use their services or face termination. Lay offs every year in May.

Viewing 1 - 3 of 7 Reviews
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