Know what to expect - Mac Technician HCLTech Employee Review

2.0
Oct 30, 2025
Recommend
CEO approval
Business Outlook

Pros

* Nice campus where we worked * If you did your job properly, they let you do your thing * Because we worked at the Irvine location, we got to take a lot of paid holidays off even the minor ones * You can leave work at work. I never took work with me like some other positions I've had in the past. You can relax on your days off

Cons

* Pay is way below what a mac technician should make * No way to move up, I was there for a year and a half, they promised me an L2 position but kept pushing out telling me that the company was in a hiring freeze and not bonuses or promotions would come any time soon * Company culture is very poor. Many employees disliked one another, management never really did anything * Virtually no recognition, do your job and you get to keep your job. Never gave a real incentive to do more than the bare minimum * Health benefits are not great

Explore other reviews about HCLTech

5.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

good environment with good training

Cons

i don't see any cons , bcz its best

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

It is a job that pays you money

Cons

Where do I even begin.... HCl is a company that will overwork and underpay you and never give you a raise. I was lucky to get a very competitive wage when I started that I felt like I deserved and I fought for that. However even that process they bait and switched 3 times offering higher amounts over the phone and then going back on their word and offering less and less each time until they finally sent me an offer letter. The entire company is inept at communication at any and all levels. You will never get a raise and any time you have any kind of issue or need management/HR to do anything for you results in being ignored. Additionally they will add and add to your roles and responsibilities and ask for the impossible and unreasonable. They get contracts by underbidding other MSP's and then hiring as few people on site as possible and refer the rest of the work to overseas workers that will never do any work and always kick responsibility back to you. If you ever get lucky and they are forced to actually do their job they show that they clearly have no idea what they are doing or talking about. All around a terrible company to work for. If your job role is getting outsourced to HCL, fight for a good salary up front because they will never give you a raise and try to look for another place to work as soon as you can.

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