It was one of the best times I ever had in my life - CustomerCareExecutive HCLTech Employee Review

4.0
Oct 15, 2012
Recommend
CEO approval
Business Outlook

Pros

HCL takes cares of its employees like a family and that's why in 2010 HCL came up with the Employee First concept. You get exposed to a challenging environment, light and cheerful work culture. Your managers are good in fact they are told to be good with their team members. Every now and then people from different departments come and ask if you have any problem.

Cons

It was very confusion what HCL did at the time of appraisal in 2010. Almost no one was happy with the management's way of appraisal. It was more like a witty way of employee retention which every MNC seem to follow these days.

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5.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team environment Great opportunity to learn and grow Collaborative culture Interesting and challenging projects Flexible work environment

Cons

Some processes could be more organized as the company continues to grow. Communication between teams can sometimes be improved.

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

It is a job that pays you money

Cons

Where do I even begin.... HCl is a company that will overwork and underpay you and never give you a raise. I was lucky to get a very competitive wage when I started that I felt like I deserved and I fought for that. However even that process they bait and switched 3 times offering higher amounts over the phone and then going back on their word and offering less and less each time until they finally sent me an offer letter. The entire company is inept at communication at any and all levels. You will never get a raise and any time you have any kind of issue or need management/HR to do anything for you results in being ignored. Additionally they will add and add to your roles and responsibilities and ask for the impossible and unreasonable. They get contracts by underbidding other MSP's and then hiring as few people on site as possible and refer the rest of the work to overseas workers that will never do any work and always kick responsibility back to you. If you ever get lucky and they are forced to actually do their job they show that they clearly have no idea what they are doing or talking about. All around a terrible company to work for. If your job role is getting outsourced to HCL, fight for a good salary up front because they will never give you a raise and try to look for another place to work as soon as you can.

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