Good company, good benefits and pay - Senior Specialist HCLTech Employee Review

4.0
Feb 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Company is good at letting us manage ourselves to an extent. The demands can be a bit much at times, such as dictating the number of tickets closed per day and such, but nothing unattainable, especially if you submit your own tickets for the one-off or drive-by work you complete through the day.

Cons

Ridiculously little amount of paid time off. You only receive 40 Hours per year and you never get more. Sure, you may get 1 or 2 floating holidays on top of that (total of 10 holidays), but having come from 7 weeks of PTO and Personal Days plus paid holidays, that is a tough transition. I would be happy if it was 2 Weeks (80 Hours) to start, then grew to maybe 4 or 5 weeks per year total over 10-15 years. It is often difficult to reach management to address any concerns. Also, it can be difficult to communicate due to the time difference between US and India as well as they always want you on Video for Teams calls. Not everyone is comfortable being on camera all of the time and I feel that HCL would do well to eliminate this requirement. I would be more engaged not having to worry about how I appear or having to act a certain way simply because I'm on camera. That is distracting to me and I could be paying more attention to the topic of the meeting, rather than worrying about what they think about me on video..

Explore other reviews about HCLTech

5.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team environment Great opportunity to learn and grow Collaborative culture Interesting and challenging projects Flexible work environment

Cons

Some processes could be more organized as the company continues to grow. Communication between teams can sometimes be improved.

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

It is a job that pays you money

Cons

Where do I even begin.... HCl is a company that will overwork and underpay you and never give you a raise. I was lucky to get a very competitive wage when I started that I felt like I deserved and I fought for that. However even that process they bait and switched 3 times offering higher amounts over the phone and then going back on their word and offering less and less each time until they finally sent me an offer letter. The entire company is inept at communication at any and all levels. You will never get a raise and any time you have any kind of issue or need management/HR to do anything for you results in being ignored. Additionally they will add and add to your roles and responsibilities and ask for the impossible and unreasonable. They get contracts by underbidding other MSP's and then hiring as few people on site as possible and refer the rest of the work to overseas workers that will never do any work and always kick responsibility back to you. If you ever get lucky and they are forced to actually do their job they show that they clearly have no idea what they are doing or talking about. All around a terrible company to work for. If your job role is getting outsourced to HCL, fight for a good salary up front because they will never give you a raise and try to look for another place to work as soon as you can.

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