Pros
- Some colleagues are supportive and try to help each other during the transition. - The technical teams are generally competent and willing to share knowledge.
Cons
- HR townhall sessions are poorly managed. The session led by HR (Blanca Grace Villa) started 10-15 minutes late, with all chat, comment, and audio features disabled, making it impossible for employees to participate or raise concerns. - The session consisted only of reading slides, with no opportunity for real-time interaction. When employees tried to raise hands via Teams, the session was abruptly ended without addressing any questions. - Employees were instructed to direct questions to their reporting managers, but these managers are unresponsive, leading to a sense of being ignored and "ghosted." - There is a clear lack of transparency and open communication. Many employees feel mistreated since Day 1 of the transition, especially those rebadged from Verizon. - The company expects cooperation and knowledge transfer from rebadged employees, yet fails to provide basic respect and support, resulting in frustration and low morale. - Many promises made at the start of the transition have not been fulfilled, leading to widespread dissatisfaction and negative sentiment among staff.