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HCTec

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HCTec reviews

Beware of Managed Services - Managed Services Analyst HCTec Employee Review

2.0
Apr 16, 2018
Managed services analyst
Recommend
CEO approval
Business Outlook

Pros

You can work from home 2 days a week.

Cons

No job growth opportunities, company lacks integrity. They will send you to client sites and training and then expect you to wait over 4-6months to be reimbursed for out of pocket meals & rental car expenses! No one in management even acknowledges your emails or calls.

Explore other reviews about HCTec

5.0
Apr 3, 2026
It support analyst i |technical managed services
Recommend
CEO approval
Business Outlook

Pros

Great co-workers Lots of help resources if needed Leadership will bat for you when it comes to clients

Cons

Upward movement is slow, but opportunities are consistent Pay could be better

3.0
Jul 13, 2026
It analyst ii
Recommend
CEO approval
Business Outlook

Pros

Gained hands-on experience supporting multiple healthcare organizations and diverse IT environments. Strengthened advanced troubleshooting skills across Windows, Microsoft 365, Active Directory/Entra ID, Intune, Citrix, VPN, and networking technologies. Exposure to enterprise healthcare applications and technologies, including Epic and other clinical systems. Opportunity to provide white-glove support to end users while maintaining high customer satisfaction.

Cons

Career advancement opportunities could be more clearly defined, with transparent paths for promotion and skill development. Compensation could be more competitive with the current IT market, particularly for experienced analysts. Workload can become heavy during major projects or large-scale deployments, making resource balancing challenging.

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