Does HCTec pay their employees well?

According to anonymously submitted Glassdoor reviews, HCTec employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at HCTec. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at HCTec?

42% of HCTec employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HCTec 3.2 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at HCTec?

Service Desk Analyst (14) , IT Service Desk Analyst (7) , Analyst (6) , Service Desk Analyst II (5) , Account Executive (4) , IT Analyst II (4) , Senior Consultant (4) , Consultant (3) , Recruiter (3) , Senior Recruiter (3) , Account Manager (2) , Applications Coordinator (2) , Clinical Service Desk Analyst (2) , Coordinator (2) , Help Desk Analyst (2)

What are the pros of working at HCTec according to real employee reviews?

"Pay was great." ((in 9 reviews)); "Work from home, great Management" ((in 6 reviews)); "Great people to work with!" ((in 5 reviews)); "It's a fun culture with Executive Leadership that is actually open to new ideas." ((in 5 reviews)); "Very friendly, polite and driven staff." ((in 4 reviews))

What are the cons of working at HCTec according to real employee reviews?

"Management is always going to hear you out." ((in 15 reviews)); "Very minimal training to include about a 1 day session yearly with no follow up or implementation." ((in 7 reviews)); "Not enough time off." ((in 5 reviews)); "Account managers are not supported when they start small." ((in 4 reviews)); "Favoritism is rampant." ((in 4 reviews))

What are the top reviewed HCTec locations?

Brentwood , Winston-Salem , Hohenwald , Atlanta , Tampa , Nashville , Franklin , Denver , Philadelphia , Remote , Nampa , Carbondale , Illinois City , Winchester , Saint Louis , Phoenix , Washington , Greensboro , Meridian , Kingsport , Memphis , Holton , Indianapolis , Los Angeles , Oakdale , Sacramento , San Francisco , Walnut Creek , Seattle , Tacoma

HCTec reviews

3.0

42% would recommend to a friend

(133 total reviews)

William Bartholomew

43% approve of CEO

41% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Work/Life balance

3.0

Culture & values

2.8

Career opportunities

2.7

Senior management

2.6

Compensation and benefits

HCTec has an employee rating of 3.0 out of 5 stars, based on 133 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HCTec employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

133 reviews

3.0

Jul 13, 2026

Great hands-on experience but unclear advancement paths

It analyst ii

Recommend

CEO approval

Business Outlook

Pros

Gained hands-on experience supporting multiple healthcare organizations and diverse IT environments. Strengthened advanced troubleshooting skills across Windows, Microsoft 365, Active Directory/Entra ID, Intune, Citrix, VPN, and networking technologies. Exposure to enterprise healthcare applications and technologies, including Epic and other clinical systems. Opportunity to provide white-glove support to end users while maintaining high customer satisfaction.

Cons

Career advancement opportunities could be more clearly defined, with transparent paths for promotion and skill development. Compensation could be more competitive with the current IT market, particularly for experienced analysts. Workload can become heavy during major projects or large-scale deployments, making resource balancing challenging.

5.0

Apr 3, 2026

Supportive co-workers and leadership, but slow advancement

It support analyst i |technical managed services

Recommend

CEO approval

Business Outlook

Pros

Great co-workers Lots of help resources if needed Leadership will bat for you when it comes to clients

Cons

Upward movement is slow, but opportunities are consistent Pay could be better

4.0

Jan 14, 2026

Great Place To Work

Service desk analyst ii

Recommend

CEO approval

Business Outlook

Pros

Great to help you get Service Desk Experience. Everyday feels different.

Cons

Do not get all the access that a service desk technician would get, and is hard to move up to another technical position within the company as there are 150 SD analysts.

Viewing 1 - 3 of 133 Reviews

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Service Desk Analyst II - 3rd Shift

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HCTec

HCTec reviews

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Ratings by demographic groups

Reviews by job title

Great hands-on experience but unclear advancement paths

Supportive co-workers and leadership, but slow advancement

Great Place To Work

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