1.0
Aug 16, 2018
Current employee, more than 1 year
Hohenwald, TN
Recommend
CEO approval
Business Outlook
Pros
It’s a job; management sucks!
Cons
Dead-end job, no opportunity for advancement at all. No training; no opportunity to advance unless you’re a great brown-noser. Stressfull at times. Took the job because it was the only one I could find & I did it previously for a short time years ago, & quickly remembered why I hated it so back then. You’re expected to be on the phone all the time, no opportunity to research problems at all in order to really help the customers. It’s termed a service desk but operated like a call center. You’re just a low-paid phone monkey, basically.