Good at first, then horrible. - Remote Medical Coder HCTec Employee Review

1.0
Aug 19, 2019
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, weekly pay, PTO.

Cons

Everything. When going through the hiring process, I specifically asked what happens if work gets slow. I was assured that that rarely happens and if it does, they find another assignment to place you on quickly. That’s not the case! It’s been nothing but lies from the very beginning and they don’t care if you have work or not. They pay you by the chart, so if you only have a few hundred charts for the week, that’s how much you get paid. The recruiters will make all kinds of stuff up to make you think they are looking for more work for you when they aren’t. If you don’t have work and want to get paid, you have to use your PTO time, which last I checked, PTO stands for Personal Time Off. Not time you use when you don’t have work that is no fault of your own. Do yourself a favor and stay away from this company and find another one!

Explore other reviews about HCTec

5.0
Apr 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great co-workers Lots of help resources if needed Leadership will bat for you when it comes to clients

Cons

Upward movement is slow, but opportunities are consistent Pay could be better

3.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Gained hands-on experience supporting multiple healthcare organizations and diverse IT environments. Strengthened advanced troubleshooting skills across Windows, Microsoft 365, Active Directory/Entra ID, Intune, Citrix, VPN, and networking technologies. Exposure to enterprise healthcare applications and technologies, including Epic and other clinical systems. Opportunity to provide white-glove support to end users while maintaining high customer satisfaction.

Cons

Career advancement opportunities could be more clearly defined, with transparent paths for promotion and skill development. Compensation could be more competitive with the current IT market, particularly for experienced analysts. Workload can become heavy during major projects or large-scale deployments, making resource balancing challenging.

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