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      HCTec

      Engaged Employer

      HCTec reviews

      Horrible company to work for - Service Desk Analyst 2 HCTec Employee Review

      1.0
      Sep 3, 2022
      Service desk analyst 2
      Recommend
      CEO approval
      Business Outlook

      Pros

      Only Pros are your co-workers. Everyone is super nice, kind and genuinely care for another.

      Cons

      Too many ro list. This constant OT request after you've already worked a 12 hour with no lunch break. The pay is below any other company out there that does the exact same thing. No drug screen required because of the high turn over rate. You will be lied to. Promises will be made and they are never followed through. If they have staffing issues they will take you off of what you actually enjoy doing and kick you back to the starting point of something you can't stand.

      Explore other reviews about HCTec

      5.0
      Apr 3, 2026
      It support analyst i |technical managed services
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great co-workers Lots of help resources if needed Leadership will bat for you when it comes to clients

      Cons

      Upward movement is slow, but opportunities are consistent Pay could be better

      3.0
      Jul 13, 2026
      It analyst ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Gained hands-on experience supporting multiple healthcare organizations and diverse IT environments. Strengthened advanced troubleshooting skills across Windows, Microsoft 365, Active Directory/Entra ID, Intune, Citrix, VPN, and networking technologies. Exposure to enterprise healthcare applications and technologies, including Epic and other clinical systems. Opportunity to provide white-glove support to end users while maintaining high customer satisfaction.

      Cons

      Career advancement opportunities could be more clearly defined, with transparent paths for promotion and skill development. Compensation could be more competitive with the current IT market, particularly for experienced analysts. Workload can become heavy during major projects or large-scale deployments, making resource balancing challenging.

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