Overwhelming for a somewhat livable wage - Field Account Representative HD Supply Employee Review

2.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- No cold calling - Mileage paid for - Once a year Sales kick off - It is a job

Cons

Unbelievable amount of work. I thought my primary job was to go out and meet with facilities managers and property managers to sell. In addition to that, you will also be expected to help handle billing issues, warehouse issues, delivery issues, delivery driver issues when they conflict with customers, being called for product specifications and expected to research thoroughly, handling ridiculous amount of tasks in Salesforce because upper management says so, and this is on top of visits to six properties per day. Imagine being given 100+ accounts with 10 calls at any time within the hour while you are in a meeting with a customer. I consider myself tough with a high tolerance for difficult times - I was completely burnt out. I stopped caring when everyone had a fire they needed put out and my phone was ringing nonstop. You will not be able to develop close relationships with how busy you will be and that will affect your numbers. Also, raises for my team were 2.5% for the past few years on top of bragging about record profits at the sales kick off FYI.

Explore other reviews about HD Supply

5.0
Apr 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people to work with, solid company all around

Cons

None that I can think of

3.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

There is job security if you can get past the cons.

Cons

They say they care; unless you request a pay raise, a future path, ask the why's to policies, or ask if they would be willing to do a hybrid shift if they are not going to subsidize gas with the prices right now. Jacksonville is very cliquish, If you make their favorite supervisor made, then all of leadership is mad at you. They will find a way to fire you if they so please instead of giving you a chance to make improvements. Health is not important to them. You will pay 1400 dollars a month in insurance for your family, and if you use it, then get ready for those co-pays, They offer tuition program, unless you would like to be reimbursed per their SOP. Do not fear! You will not get a pay raise for education acheivements

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