HD Supply Facility Maintenance Reviews - Field Account Manager HD Supply Employee Review

3.0
Sep 1, 2011
Recommend
CEO approval
Business Outlook

Pros

You'll have the ability to use your experience with other employers to plan and execute with this company. Middle to upper management are great guys, have been with the company for some time specifically in the apartment business. Small to midsize business feel. Good compensation with benefits. Expect large National Account agreements that have been there for years.

Cons

Coordination and communication and follow through from the National Account Team on the Apartment and Healthcare side is poor. If you can sign your own deals with your experience and then hand them off to this NAM team, do that. Area managers will be former maintenance guys and individuals with little to no sales experience. You will see a lot of people on the wrong bus and on the wrong seat on the bus. You'll see Salesforce here but one of the modules, key to sales, is not used. Instead expect to be tracked and report daily with additional reports. Rewards are in the form of money but there is no verbal recognition of wins, or big wins. Voice of the Customer is on the back end. Customers will be called by VOC with all consideration of issues going against sales. Technology is advancing but you'll be required to use the company provided equipment which is poor. Operations has problems but only geographic. This can mean 40% of your sales day spent solving inventory issues with customers.

Explore other reviews about HD Supply

5.0
Apr 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people to work with, solid company all around

Cons

None that I can think of

3.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

There is job security if you can get past the cons.

Cons

They say they care; unless you request a pay raise, a future path, ask the why's to policies, or ask if they would be willing to do a hybrid shift if they are not going to subsidize gas with the prices right now. Jacksonville is very cliquish, If you make their favorite supervisor made, then all of leadership is mad at you. They will find a way to fire you if they so please instead of giving you a chance to make improvements. Health is not important to them. You will pay 1400 dollars a month in insurance for your family, and if you use it, then get ready for those co-pays, They offer tuition program, unless you would like to be reimbursed per their SOP. Do not fear! You will not get a pay raise for education acheivements

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