Operations Manager I - Operations Manager HD Supply Employee Review

4.0
Nov 20, 2016
Recommend
CEO approval
Business Outlook

Pros

Decent salary and great experience with SAP, managing change, managing difficult associates and learning skills or processes outside of simply managing operations. Exposure included IT, HR, and data analytics.

Cons

Senior management does not relay goals and expectations from the executive level to middle management successfully. Too much inconsistency between the different regional managers and their facilities, and yet they try to treat each facility as if a process change to benefit efficiency will work just the same in other facilities who face different situations and have different resources. There are a lot of directions from regional managers that contradict the direction expressed in meetings run by the CEO in his leadership meetings. The work life balance is good from the stand point of getting your weekends, but do not plan on being able to make plans to do anything during the week unless you are on the inbound team. Outbound shifts do not have definite end times and run odd hybrid hours between first and second shift. The expectations of management to be on the floor picking, packing, checking, etc in order to avoid hiring the needed amount of hourly associates to run a facility are unreasonable. You are not allotted time to actually manage processes, people, and make improvements because of the amount of small tasks like this that they want you involved in.

Explore other reviews about HD Supply

5.0
Apr 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people to work with, solid company all around

Cons

None that I can think of

3.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

There is job security if you can get past the cons.

Cons

They say they care; unless you request a pay raise, a future path, ask the why's to policies, or ask if they would be willing to do a hybrid shift if they are not going to subsidize gas with the prices right now. Jacksonville is very cliquish, If you make their favorite supervisor made, then all of leadership is mad at you. They will find a way to fire you if they so please instead of giving you a chance to make improvements. Health is not important to them. You will pay 1400 dollars a month in insurance for your family, and if you use it, then get ready for those co-pays, They offer tuition program, unless you would like to be reimbursed per their SOP. Do not fear! You will not get a pay raise for education acheivements

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