Poor Management - Customer Service Representative II HD Supply Employee Review

1.0
Oct 25, 2020
Recommend
CEO approval
Business Outlook

Pros

Close to home, friendly coworkers

Cons

Poor Management, favoritism, low pay for the work done, no opportunity to advance, cliquey workplace, micro-managing of employees is on another level. Management is a political network, all the managers know each other and protect each other including HR, and they can basically do whatever they want and treat people like trash because they're never held accountable or punished for anything they do

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2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Not having to drive into an office everyday

Cons

•New bonus structure •No transparency in reporting to compare your QTD or YTD sales so you just have to trust that the numbers that they are giving you are accurate. •too much reporting takes away from field time •micromanagement •leadership response was slow to respond •frequent shipping errors and shipping without packing slips •changed from relationship sales to geographic sales so created a glass ceiling for the more talented or hard working reps

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