Once admired, now abandoned - Software Engineering Manager HG Insights Employee Review

1.0
Oct 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Very few positives remain since the new management took over. It’s still rewarding to work alongside the talented engineers who haven’t yet left or been affected by layoffs — their collaboration and resilience keep things moving. When you do meet the CEO, he makes an effort to be inclusive and upbeat, which is one of the few bright spots in an otherwise difficult environment.

Cons

Since the arrival of the new CEO in 2024, the organization has been in constant turmoil. The first wave brought in four new direct reports, followed by a complete overhaul of the existing leadership team — replaced mostly with individuals from the CEO’s previous circles at SolarWinds and Amazon. Long-time HG employees were increasingly marginalized, with their perspectives carrying little weight in key decisions. Strategic, hiring, and delivery choices are made at the top and announced only days before taking effect, leaving teams with minimal visibility or input. U.S. teams are being replaced by lower-cost offshore resources, leading to a significant loss of expertise, context, and morale. The newly appointed managers have imported a culture of fear and intimidation from their prior organizations, eroding trust and collaboration across the company.

Explore other reviews about HG Insights

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

My role as a customer success manager in HG Insights includes a range of responsibilities for managing global consumers.

Cons

Fast paced environment can sometimes feel stressful

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Working here as a Senior Software Engineer has been a strong experience in terms of exposure. The engineering team is collaborative and focused on building scalable, well-structured systems.

Cons

Things can get a little hectic around release cycles, but the team works well together. The crucial deadlines are made clear from the initial days. It’s a good environment to stay hands-on with modern technologies and continue growing technically

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