Culture and strategy in decline under new leadership - Anonymous employee HG Insights Employee Review

2.0
Jan 7, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Strong product-market fit with a solid customer base. - Some incredibly smart, hardworking people. - Great benefits.

Cons

- New leadership has obvious bias against women. The executive team became 100% male after the new CEO started. Women are not respected or valued and do not have the same growth opportunity as male counterparts. - The strategic direction has become increasingly unclear under new leadership. The roadmap lacks clarity and feasibility, with little progress made over the past 6+ months due to constant changes in direction. Leadership appears more focused on biweekly offsites and fancy dinners than on defining and executing a cohesive and attainable strategy. - The company is painfully sales-led, often to its detriment. Sales is praised for mis-selling while CS and Product are left to pick up the pieces. Reps are not held accountable for deviating from standard pricing and packaging or mis-selling product capabilities. They have disproportionate influence over decisions outside of their expertise and aren't held accountable when those decisions end poorly. You can find similar feedback on this leadership team by looking at reviews from their previous company (Solarwinds). It's assumed that new leadership comes with change, but this level of disruption is a bad sign for HG's future.

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HG Insights Response
1y
Thank you for sharing your feedback. At HG Insights, we deeply respect and value every individual’s perspective, and we take all feedback seriously. We have a strong commitment to fostering an environment where inclusion, belonging, and equal opportunities thrive, regardless of gender or any other factor. Our policies and values reflect this commitment, and we hold ourselves accountable to creating a workplace where everyone feels valued and empowered to grow. While we respect the concerns raised regarding gender representation, we want to assure you that we are provide an inclusive environment for all we are continuously we have comprehensive practices and strategies to ensure fairness and equality at every level of the organization. Building a diverse and inclusive leadership team remains a priority for us, and we have taken active steps to achieve this. Regarding strategic direction and decision-making, we acknowledge the importance of clarity and cohesion. Our leadership team is working diligently to ensure that our roadmap aligns with our long-term goals and reflects the feedback of our talented team. While change often comes with growing pains, we remain focused on building a strong, collaborative future that supports our employees, customers, and stakeholders. We also hear your concerns about cross-functional alignment and accountability. Ensuring that every team is set up for success and that decisions are made thoughtfully, with input from all relevant stakeholders, is crucial. We are actively addressing these areas to improve collaboration, transparency, and overall alignment across the organization. At HG Insights, we are always looking for ways to improve. Thank you again for sharing your perspective—it helps us grow. Claudia Flores Head of People

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