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      HGS

      Engaged Employer

      HGS reviews

      Experience - Customer Service Representative HGS Employee Review

      4.0
      Sep 20, 2025
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ability to work from home

      Cons

      Lack of hands-on support and training

      avatar
      HGS Response
      9mo
      Thank you for your feedback. We’re glad you value the work-from-home option. We’ll also look into improving you feedback. For any specific concerns, please reach out to us at Talk2us@teamhgs.com

      Explore other reviews about HGS

      5.0
      May 4, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      I don’t have any con

      avatar
      HGS Response
      1mo
      Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
      4.0
      May 12, 2026
      Applied ai engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Quick to adopt new technologies - High degree of freedom

      Cons

      - Agressive timelines - Unclear direction

      avatar
      HGS Response
      1mo
      Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
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