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      HGS

      Engaged Employer

      HGS reviews

      HGS can be considered as one of the pioneers of BPO - Customer Care Professional HGS Employee Review

      4.0
      Sep 29, 2025
      Customer care professional
      Recommend
      CEO approval
      Business Outlook

      Pros

      I enjoyed my stint as an employee with HGS. It's all because of the huge pay (I was under card services for a prestige client-the bonuses were amazing!). This was during my employment from 2008-2012. I'm not sure though if things have changed since then.

      Cons

      During my employment, we were in the old office bldg located in Libis, QC (quite near Eastwood). It's literally old (looks and feels like a warehouse, not an office!) and the facilities were substandard.

      avatar
      HGS Response
      8mo
      Thank you for sharing your feedback and for your years of service with HGS. We’re glad you had a positive experience and appreciate your suggestions. For any further input, please reach out to us at Talk2us@teamhgs.com

      Explore other reviews about HGS

      5.0
      May 4, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      I don’t have any con

      avatar
      HGS Response
      1mo
      Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
      4.0
      May 12, 2026
      Applied ai engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Quick to adopt new technologies - High degree of freedom

      Cons

      - Agressive timelines - Unclear direction

      avatar
      HGS Response
      1mo
      Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
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