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      HGS

      Engaged Employer

      HGS reviews

      HGS Review - Customer Service Representative HGS Employee Review

      1.0
      Mar 2, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work which makes work life balance good.

      Cons

      Terrible management. No support for staff. Ignorant managers who don’t have an idea of the job and give nonsense instructions to team members. No career progression. Very confused HR. Poor pay.

      avatar
      HGS Response
      3mo
      Thank you for sharing your feedback. We’re glad to hear the remote work option supported your work-life balance. We’re sorry to learn about your concerns. If you would like to share more details, please write to us at talk2us@teamhgs.com.

      Explore other reviews about HGS

      5.0
      May 4, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      I don’t have any con

      avatar
      HGS Response
      1mo
      Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
      4.0
      May 12, 2026
      Applied ai engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Quick to adopt new technologies - High degree of freedom

      Cons

      - Agressive timelines - Unclear direction

      avatar
      HGS Response
      1mo
      Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
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