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      HGS

      Engaged Employer

      HGS reviews

      Don't bother - Customer Service Representative HGS Employee Review

      1.0
      Jan 14, 2017
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good co-workers, ok job itself.

      Cons

      You start not much above minimum wage. The pay is not 'decent' compared to other CSR jobs you can find. This place takes people in, trains them, and then as soon as they hit a certain mark of hours they've missed, they're gone. No doctor's note. No lenience, your schedule can't be adjusted after it's set in stone, even if it's a major life event/emergency that requires it. . Avoid this place like the plague.

      avatar
      HGS Response
      8y
      Hi, thank you for sharing your review. We are sorry to hear about your unpleasant experience at HGS. We certainly do not want any of our employees to feel undervalued and we do our best to address issues that are brought to us while working to make things better. Please help us in understanding your concerns better by writing to us at Talk2us@teamhgs.com. We would love to hear your feedback regarding your employment with HGS

      Explore other reviews about HGS

      5.0
      May 4, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      I don’t have any con

      avatar
      HGS Response
      1mo
      Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
      4.0
      May 12, 2026
      Applied ai engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Quick to adopt new technologies - High degree of freedom

      Cons

      - Agressive timelines - Unclear direction

      avatar
      HGS Response
      1mo
      Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
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