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      HGS

      Engaged Employer

      HGS reviews

      Csr - Anonymous employee HGS Employee Review

      3.0
      May 12, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Reasonable pay, and full paid training for several weeks. Some good people to work with. Benefits are good too.

      Cons

      Very little of any hopes/chances of promotion. Job can change completely and you have no real control over that, ie sudden introduction of mandatory sales pitches during calls.

      Explore other reviews about HGS

      5.0
      May 4, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      I don’t have any con

      avatar
      HGS Response
      2mo
      Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
      4.0
      Jul 9, 2026
      Social media specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy Good Hours Good work/life balance

      Cons

      Low pay for the chat agent, but pay increases in time Can be laid off easily

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