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      HGS

      Engaged Employer

      HGS reviews

      Loyalty Advisor - Loyalty Advisor HGS Employee Review

      4.0
      May 24, 2017
      Loyalty advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sales and Customer Services role with good scope for progression. Good working environment with very good management and worker relations.

      Cons

      There is a shift working rota in operation between the hours of 08:00 and 20:00 over a seven day period while working a full weekend followed by a half weekend and then two weekends off.

      avatar
      HGS Response
      8y
      Hi, thank you for your review.Glad to hear that you enjoyed the work environment at HGS. Due to the nature of our business, rotational shifts are unavoidable for certain positions. However, we understand your concern. You may write to us at Talk2us@teamhgs.com

      Explore other reviews about HGS

      5.0
      May 4, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      I don’t have any con

      avatar
      HGS Response
      2mo
      Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
      4.0
      Jul 9, 2026
      Social media specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy Good Hours Good work/life balance

      Cons

      Low pay for the chat agent, but pay increases in time Can be laid off easily

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